Refund policy

Return & Refund Policy

Last Updated: July 2026

At Gimmie Grab, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

30-Day Return Policy

We accept returns within 30 days of delivery.

To be eligible for a return, your item must:
- Be unused and in its original condition.
- Be returned in its original packaging.
- Include all original accessories and components.

How to Start a Return

To request a return, please contact our customer support team at:

gimmiegrab@gmail.com

Please include:
- Your order number
- Your full name
- The reason for your return

Our team will provide return instructions.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include photos of the product and packaging so we can resolve the issue as quickly as possible.

Non-Returnable Items

The following items cannot be returned:
- Products showing signs of misuse or damage caused by the customer.
- Items returned more than 30 days after delivery.
- Gift cards (if applicable).

Order Cancellations

Orders may be canceled before they are processed for shipment. Once an order has shipped, it cannot be canceled and must follow the return process.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, Gimmie Grab will cover the return shipping costs.

For all other returns, customers are responsible for return shipping costs unless otherwise required by law.

Contact Us

If you have any questions about this policy, please contact us at:

gimmiegrab@gmail.com

We aim to respond to all inquiries within one business day.